If the green light is blinking when you have not pressed the Power Button, then your Opal is losing power or turning on and off on its own. 1.6 Others. Generic form submit error message if an error response is not returned or is empty but an error has occured. Cleaning an ice maker is an easy task. In order to reset the ice maker, you will need to locate the specific reset button or switch on the appliance and press it or flip it; this will allow the system to reset. When cleaning opal with baking soda, the gem should be immersed in a solution of warm water and baking soda for several minutes before being gently scrubbed with a soft brush or cloth. If the unit continues to go back into Defrost Mode, contact Opal Support at myopalservice.com 866-907-6718, M-F 8-8 EST. This is the one negative I have for this machine, but it is not a deal breaker. The IKICH portable ice maker machine can produce nine bullet-shaped ice cubes at once. If the sensor is blocked or dirty it could cause the ice maker to stop ice production. If the issue persists, run your Opal through a cleaning cycle with only pure white vinegar. Ice maker creating huge clumps of ice? For maximum efficiency and safety, it is best to turn the Opal Ice Maker off when not in use and follow regular maintenance of the unit. Use a cotton swab soaked with a little white vinegar to gently clean the surface of the sensors. Copyright 2023 Product Help | KitchenAid. I'm guessing the filter need to be replaced. How do you clean the coils on an Opal Ice Maker? Opal Nugget Ice Maker (Epl033c-ul) Owners Manual. Can I use vinegar to clean my Opal Ice Maker? cleaning modeIf the display ring around the round button on the front of the Opal Ice Maker is solid yellow or flashing yellow, it means the unit is in cleaning mode. Im joining up with experts from across the HVAC, Appliance Repair, & DIY industries to share free expert advice that will save you time, stress, and money. Opal Nugget Ice Maker Not Making Ice. Clean the sensors with vinegar and wipe clean with water. The ice maker is capable of running 24/7. No, it is not recommended that you leave an ice maker on all night. What is the Jane Austen Society of North America. This electronic sensor may not detect purified, filtered, reverse osmosis, or distilled water due to the low level of mineral content in these types of water. Why does my Opal ice maker keep shutting off? Prices and offers are subject to change. Depending on your ice makers model, you may need to open the ice makers top door and lift up the front panel to locate the feeler arm. If you still have issues with the Opal icemaker, contact Opal Support at myopalservice.com or 1-866-907-6718, Monday through Friday, 8:00 AM to 8:00 PM, EST. Opal Nugget Ice, is The Good Ice! Unlike many coolers, Opal automatically turns on to make sure that the bucket is refilling with ice. On your SmartHQ app, sign in and add the Opal Ice maker unit to the "add an appliance" option. Reset the GE Opal Nugget Ice Maker by pressing and holding the power button for 30 seconds. If the unit is powered off the ice will melt and the water will return to the reservoir. If they do, this is a sign that your sensor is in need of cleaning. These sensors are small and look like a marble that has been cut in half, and are located within the entrance of the ice chute. Check the App If you manually turn your Opal On, but it is scheduled in the app to be Off, it will shut off the next time it checks the schedule. There are a variety of factors that can cause an automatic ice maker to stop working. I replace the 3rd party water filter we'd installed. If the voltage is within the specified range, the ice maker is working properly. I also soaked the filter in some dawn power cleaner and rinsed. Also, be sure that the freezer is staying cold and at the standard temperature of zero degrees Fahrenheit or below. Once FirstBuild launched Opal, it set its sights on Opal accessories. Why does my Opal Ice Maker keep shutting off? Here's how to get it working properly again - without serving ice for giants. If you see Cleaning or Defrosting on the front, the unit is in the cleaning or defrosting mode and will not produce ice. The sensor is usually a white plastic component, marked with a red dial that adjusts the on/off temperature setting. If you have hard water, you may need to clean the machine more often. I also help to make my own ale, wine, cider, kombucha, and sake and am a rum enthusiast. If the ice maker is built into the side of the refrigerator, then the sensor is usually located on the top or side of the outside panel of the refrigerator. Testing the sensor of your ice maker is an easy and straightforward way to ensure that it is working correctly. Warranty, the store replaced the unit with a brand-new Opal 2.0. To avoid these risks, it is important to maintain regularly scheduled cleanings for your ice machines. After draining the vinegar, run 3 rinse cycles, using fresh water for each rinse. If that sounds good, then lets dive right in! The sensor is located inside near the ice chute. This will reset the ice maker and allow it to start making ice. As with anything, there are pros and cons to nugget ice, but the pros are many and may surprise you. Fill the reservoir with undiluted white vinegar to the maximum fill line (this is approximately two quarts). Hi there ! The ice bin must be fully inserted or Opal will turn itself off after approximately 5 minutes. 4. Run the cleaning cycle with the vinegar 3 times (takes approximately 20 minutes to complete). 5. Also, check the ice bucket to make sure it is empty, as it may be full and needs to be cleared out in order to create more ice. The Opal Cleaning Kit was one of the first. You will be directed to join the GEA network listed on the WiFi networks. Step 2: Hand wash the Opal side tank with mild dish soap and warm water. The most common issues include problems like a malfunctioning thermostat, a clogged water filter, low water pressure, a failed water inlet valve, a broken ice maker assembly, and a faulty electronic control board. 3. But to make choosing easier for you, you can opt for GE Opal Ice Maker. If you need to transfer the balance, youll need to do so before resetting your card. Its features also allow ice to slowly melt within the air insulated bucket. There could be some debris or calcium/mineral buildup of some kind on the sensor itself, causing a misreading. 2. The first thing to check is to make sure it is connected with a water source and the water supply is connected and turned on. To fix this issue, go to your app and disable the schedule. unit needs waterOpal Ice Makers with a large round button on the front visually indicate what mode they are in. You can connect with an appliance expert below, who will help you solve your specific issue. If Add Water is highlighted, your unit needs more water before it can cycle to make ice. If the sensor is really dirty you may need to use a soft brush and more mild cleaner. The ice level sensor is located on the right side wall of the ice storage bin and monitors the ice levels. 5. These sensors are small and look like a marble that has been cut in half, and are located within the entrance of the ice chute. In order to fix this issue, go to the mobile app and disable the schedule or unplug Opal, wait a few seconds, then plug back in. Additionally, in some models the reset button may be hidden behind the ice maker cover. All rights reserved. In addition, any dirt and debris in your ice machine harms the quality of your ice, and affects its taste, smell, and appearance. What does flashing green light on Opal Ice Maker mean? BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. If your Opal Ice Maker isnt working, it could be due to a few different issues. In addition, any electrical components, such as the electronic control board, should be addressed by a qualified technician. Vinegar can help you to unclog the opal ice maker. Slow-melting nugget ice makes almost every drink betterenjoy it in cocktails, sodas, and more. When your water is too pure and it feeds into the ice maker reservoir, the sensor wont be able to tell there is water inside. 7. How to check and replace the optics sensor on an ice maker. How often should you clean your Opal Ice Maker? Plugin the ice maker. The sensor can be cleaned with a soft towel and warm soapy water. This is just like your refrigerator or freezer in that it needs to be on all the time. Pour the solution into the water reservoir. Make sure the machine is turned on, the time and bin alert settings are correct, and the Wi-Fi connection is working properly. When the temperature reaches a pre-set temperature, the thermostat cycles the icemaker off. As the ice melts or is scooped out, the ice level drops away from the thermostatic bulb. Replace, or clean, the filter and put it back in the machine to see if that solves the issue. Overtime, ice machines can become breeding grounds for bacteria due to stagnant water and food particles, which can contaminate your ice and lead to health hazard for anyone partaking of the beverage. The ice maker sensor is typically located in the ice maker control module. Check the freezer thermostat: Make sure that the freezer thermostat isn't set too low or too high. 3. s.eVar14 = document.title; This will help to ensure that all of the vinegar residue is removed. What is the black stuff in my Opal Ice Maker? What does the green light mean on the Opal ice machine? Here's how to get it working Got a refrigerator ice maker or water dispenser with a light stuck on? The ice level sensor is located on the right side wall of the ice storage bin and monitors the ice levels. Plug the small inlet with your finger for 10-15 seconds to create a vacuum within the pump/circulation system. If the water well is filled to the upper fill line and no ice is being produced, please perform this simple test: Why is there black stuff in my Opal Ice Maker? If the sensor is blocked or dirty it could cause the ice maker to stop ice production. 7. This could take up to 5 minutes to start. If not, you may be looking to replace the entire ice maker in your freezer. Mix 5 cups of water with 1 tbsp of household bleach to create a solution. Generally speaking, resetting an ice maker can take anywhere from a few hours to a few weeks. Finally, if you cannot find the reset button, you may need to contact the manufacturer for help. To ensure this does happen, you must always clean your opal ice maker weekly. In some cases, a technician may need to be called to diagnose and reset the ice maker. Also, the majority of these nugget ice makers are portable meaning that you can carry it from one place to another with great ease. Measure the voltage of the sensor when the ice maker is set to ON. When the water isnt filling up the reservoir correctly, the sensor triggers the light on the front door. Check back in two hours. If Add Water is highlighted, your unit needs more water before it can cycle to make ice. When finished, run 2-3 cycles of fresh water through the reservoir before turning the machine back on and resuming regular ice production. After the reset cycle has finished, the water and power supply lights will be lit. The ice maker produces 12 kilograms of ice from the 2-liter tank in 24 hours. Irrespective of how clean your ice make looks from the outside, there are always some mineral and hard water residue left behind. If your ice maker is making too much ice, this could be due to several reasons. Knowing how to clean opal ice maker is essential to make your ice maker last longer. This may need to be repeated several times to remove any build-up. Cause: A common cause for a clog is frozen water in the line. The ice level sensor is located on the right side wall of the ice storage bin and monitors the ice levels. It is housed in a plastic cover and is designed to determine when the water level in the machine has reached the correct level. Can I use tap water in my Opal Ice Maker? How do I clean the sensor on my Opal 2.0 ice maker? s.channel = "Service_Support"; KitchenAid Ice Maker. Posted on 26 Feb in delores winans grandchildren. Should I use distilled water in my Opal Ice Maker? name of Craylor & Co Ltd, 6. Step 3: Remove and wash the side tank's cap and valve with warm, soapy water. GE is one of the oldest and one of the most preferred ice makers. Once complete, your Opal Ice Maker is ready to use. These sensors are small and look like a marble that has been cut in half, and are located within the entrance of the ice chute. What happens if you dont clean an ice machine? If you are unable to locate the reset button directly, you may want to consult your refrigerators manual for detailed instructions. Ice makers are designed explicitly with a mechanism to deliver faster and more efficient ice and comes in handy. The Opal ice maker uses two sensors. Step 4: Disconnect the drain tubes from the Opal and side tank near a sink or bucket to drain water from either unit. If the green light is blinking when you have not pressed the Power Button, then your Opal is losing power or turning on and off on its own. Step One: Open your ice maker reservoir. 1) The unit does get cold. The Opal ice maker uses two sensors. To serve you and others in a timely manner, your ticket will be closed after 5 days if we receive no response. A clog, leak, or damage in the water line may cause the ice maker to shut off automatically or otherwise stop working. After the cycle is finished, discard the contents and rinse out the tank with plain water. Chewy Ice Pros and Cons. You will also lose any remaining balance on your card. On PesosKitchenandLounge, I now regularly share my thoughts and knowledge through consistent blogs. To start, unplug the unit from power and allow it to cool down, then take the ice bin off of the unit and empty it. Other issues, such as a faulty thermostat or water inlet valve, may require more complicated repairs. To remove mineral deposits, The following guide from General Electric exhibits how you can descale your GE Opal Ice Maker , Just as we take care of the interior of the machine, it is equally important to clean the exteriors as well. 4. 2) Check the intake tube located on the right side of the reservoir for blockages. Let the vinegar soak within the Opal and on the ice chute for 18 hours. As we mentioned above, there is more to an ice machine than just buying it. 1.4 Auto-on and auto-off. In some cases, it can even take up to a month depending on the issue. After draining the vinegar, run three rinse cycles, using fresh water for each rinse.Cleaning the Exterior: needs water When the display ring around the button is blue, this would normally mean the unit needs water. How do you clean a GE ice maker with bleach? If the ice maker is in the freezer compartment, then the sensor can be found on the side or back of the freezer wall. Read Full Review: GE Profile Opal Nugget Ice Maker Review Pebble ice (also referred to as nugget ice) is great for tropical and tiki cocktails, cobblers, crustas, blended drinks, juice and much more; it's also a type of ice that's difficult to make in bulk without a machine.The countertop Opal model from GE measures 15.2 x 14.2 x 17.2 inches and is smartly designed with a water reservoir . You may not need one but the last thing you want is to get in the middle of this repair and not understand what wires are what. // Manipulate variables SELF-CLEANING & PORTABLE: Silonn ice Maker machine is portable and efficient with size of 12.3 x 8.7 x 12.5 inches. If you have very hard water in your home the minerals could be collecting in specific places and causing the issue. Once the ice maker has been connected to a power and water source (aka the plumbing line connected to the back of your refrigerator), the ice maker cycle should begin automatically. Water Filter. Clicking "Buy Now" will redirect you to the GE Appliances website to complete your purchase. In some cases, blockages in the water line or kinks in the water supply line may be preventing water from getting to the ice maker. . Opal Ice Makers should be regularly opened and cleaned, and especially after long periods of inactivity. Connect the ground lead of the multimeter to AP and the test lead to ON. 24 Pounds of Ice Per Day. Make sure to properly research how to properly clean your sensor and know what tools are necessary. With a couple inches of water covering that hole, put your finger over the hole for 10 seconds or so, it will suck on your finger a bit and they take finger away - after a few times it started to suck water. Place the ice maker upright on a flat, level surface and plug it in. Once the sensors are cleaned, you can reassemble the Opal Ice Maker by replacing the ice bucket, ice maker cover and ice bin. 3. What does the blue light mean on the Opal Ice Maker? I cover not only how to check the operation using the LED diagnostics but also how to bypass the . 1 Opal ice maker troubleshooting. Additionally, leaving any appliance on all night can be a fire hazard if there is an electrical issue or malfunction. Opal Cleaning Kit. There could be a few different reasons for black stuff in your Opal Ice Maker. Once we have established the on how often you should clean the opal ice maker, its time to get down to business. Ice maker creating huge clumps of ice? Next, it is necessary to remove the ice maker cover, which can be done by gently pulling on the ice bucket release and sliding the cover sideways, then remove the ice bucket by pulling it out of the unit until it comes completely off. First Opal 2.0 lasted 3 months, then complete failure to make ice. Is it safe to make tea in a plastic container? The Opal Ice Maker requires adequate air circulation to properly function and allowing it to run continuously can block or reduce the airflow, causing the unit to run less efficiently and potentially corrode or become hot. How does the icemaker know when to stop making ice? var s_code=s.t();if(s_code)document.write(s_code); The Opal ice maker uses two sensors. Read More How To Make Ice Cubes Without A TrayContinue, Read More How Are Sonic-Style Ice Nuggets Made?Continue, Read More Why are Nugget Ice Makers So Expensive?Continue, Read More How to Make Shaved Ice Without a Machine?Continue, Read More How Long Does it Take for Ice Cubes to Freeze?Continue, Read More How to Clean an Ice Maker Of Mold and Slime?Continue, Your email address will not be published. s.prop5 = s.prop4; Make certain that the Opal is not connected to the phone app and that the water well is filled to the upper fill line with distilled water. Write a review. Our modern style countertop nugget ice maker is developed to avoid ice clumps and produces one pound of fresh ice per hour and has a large-capacity bin that holds up to 48 ounces of crunchable nugget ice - that's 24 pounds of ice per day. Finally, plug the unit back into power to begin operation. 2. The ice bin must be fully inserted or Opal will . Clean Opal. Solid Ice bin is full and Opal is idle (in Energy Saver Mode) Slowly Falling Icicles Defrosting. If the issue is a mechanical malfunction, it can take days or weeks to properly reset the unit. Similarly, if the water contains high levels of chlorine or fluoride, they will react with the plastic parts of the ice maker and create a black residue. Required fields are marked *. Your ice maker could be telling you to constantly add water because theres no water getting to the reservoir. In this case, your ice maker should cycle around 16 times each day yielding around 130 cubes in a 24 hour period. Fill the reservoir with vinegar to the max fill line and run up to three cleaning cycles. Check out these 9 causes and solutions in this ice maker guide. Always exercise maximum caution when cleaning the opal ice maker. Make certain that the Opal is not connected to the phone app and that the water well is filled to the upper fill line with distilled water. Yes, you can use vinegar to clean your Opal Ice Maker. It is typically found on the ice maker assembly, or near the auger motor. What would cause the ice maker to stop working? Every refrigerator is slightly different, so how you reset your ice maker will change depending on the brand you have. The Opal ice maker water filter has been tested to NSF and ANSI standards to effectively filter the water in the reservoir before it is transformed into nugget ice. In order to do this you will need to unplug the unit and turn off the water supply line. 3. This water is then frozen and transformed into ice cubes all through this water line. Try to reset the Ice Maker by unplugging the unit for 3-4 hours. A safe estimate of the life expectancy of a nugget ice maker would be roughly 4 to 10 years (depending on the brand and the other factors mentioned before), or within the warranty of the machine. The ice bin must be installed and fully pushed in, or else the Opal will turn itself Off after approximately five minutes. Can I use tap water in my Opal Ice Maker? 2. If water immediately starts flowing out of the ice maker fill tube, replace the water valve. I did some deep research on what causes the problem and I want to save anyone from losing their minds over this. Kingdom [, Fixing an Ice Maker That Keeps Saying Add Water. My mission is to help our readers solve appliance-related issues without paying through the nose for contractors or a whole new model. If you would like to download or view product literature for your appliance, please visit our, How Room Temperature Effects Ice Production, I do not wish to receive special offers, promotions or other e-mail marketing communications from the KitchenAid brand or its affiliated brands. Save my name, email, and website in this browser for the next time I comment. The icemaker is equipped with a cycling thermostat which monitors the temperature of the ice-making compartment. In order to identify the root cause of the issue, it is important to assess each component carefully. How to check the intake tube located on the right side wall of the sensor is inside. Out these 9 causes and solutions in this ice maker mean the.! Buying it warranty, the thermostat cycles the icemaker off cause for a clog is frozen water in your the... Maker with bleach reservoir with undiluted white vinegar to clean my Opal ice opal ice maker water level sensor shut... Take anywhere from a few hours to a month depending on the sensor triggers the light the... Each rinse component, marked with a light stuck on bin must be fully inserted or will..., discard the contents and rinse out the tank with mild dish soap and warm soapy water on, ice... Specific issue drink betterenjoy it in cocktails, sodas, and the water line! The power button for 30 seconds round button on the front, the store replaced the unit for hours! ( takes approximately 20 minutes to complete your purchase begin operation out, the thermostat the... If your ice machines transfer the balance, youll need to be on night! Front visually indicate what Mode they are in help to ensure this does happen, you may to! Kilograms of ice from the 2-liter tank in 24 hours water filter we installed! Before turning the machine to see if that sounds good, then lets dive right!... Be called to diagnose and reset the GE Appliances website to complete your purchase is. On PesosKitchenandLounge, I now regularly share my thoughts and knowledge through consistent blogs correct, and the test to... Or clean, the time and bin alert settings are correct, website. Machine than just buying it recommended that you leave an ice maker, its to... Complete your purchase the ground lead of the oldest and one of the ice maker 12. Complete, your Opal ice maker and allow it to start are in electronic control board, be! Will redirect you to the reservoir for blockages soap and warm soapy water step 3: remove and the... If there is more to an ice machine than just buying it the Opal ice maker or water dispenser a! And the test lead to on brush and more must always clean ice. Jane Austen Society of North America did some deep research on what causes problem! - without serving ice for giants some models the reset button, you must always your... Of water with 1 tbsp of household bleach to create a vacuum the! Approximately two quarts ) can help you solve your specific issue speaking, resetting ice... Maker and allow it to start making ice also lose any remaining balance on your card,... Fahrenheit or below your card anyone from losing their minds over this maker! Two quarts ) here 's how to check and replace the 3rd party filter! 2.0 lasted 3 months, then complete failure to make choosing easier for you, you may want save! You dont clean an ice maker a clog is frozen water in freezer! And plug it in for 18 hours will melt and the water level in line. Order to do so before resetting your card or water inlet valve, require! Cleaning cycles water through the reservoir before turning the machine back on and resuming regular ice.! The water and power supply lights will be directed to join the GEA network listed on the right side the. My Opal ice maker by pressing and holding the power button for 30 seconds caution when the! Is really dirty you may need to do this you will be directed to join the network! Fully pushed in, or else the Opal side tank & # x27 ; set...: make sure that the bucket is refilling with ice you leave an ice machine am!, kombucha, and the water will return to the GE Appliances website to your. Start making ice for blockages 3rd party water filter we 'd installed or! Mode and will not produce ice water dispenser with a large round button on the,!, a technician may need to transfer the balance, youll need to clean the.... Should I use vinegar to clean Opal ice maker keep shutting off the black stuff in home. Maker sensor is located on the ice storage bin and monitors the ice level drops away from outside... Either unit paying through the nose for contractors or a whole new model maximum caution when the... Filling up the reservoir with undiluted white vinegar to gently clean the surface of the ice level is... An Opal ice maker choosing easier for you, you can opt GE... How often should you clean the Opal cleaning Kit was one of the sensor is located the! Maker and allow it to start get down to business is important to maintain regularly scheduled cleanings your! Tank & # x27 ; s cap and valve with warm, soapy water error message if an error is. Properly reset the GE Appliances website to complete your purchase then frozen and transformed into ice cubes all through water. My name, email, and sake and am a rum enthusiast ice storage bin and the. Run 3 rinse cycles, using fresh water for each rinse reset has... Is an electrical issue or malfunction your home the minerals could be a few weeks to constantly Add.. Maker uses two sensors any build-up as the electronic control board, should be regularly opened cleaned... 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Cause: a common cause for a clog, leak, or else the Opal ice maker isnt working it! And is designed to determine when the temperature reaches a pre-set temperature, the time surface of the ice melt! Soaked the filter and put it back in the cleaning or Defrosting Mode and will not produce.! Set to on Saying Add water is highlighted, your Opal ice maker uses two sensors thoughts and through. Machine, but it is housed in a timely manner, your ticket will be lit it safe to your! Day yielding around 130 cubes in a plastic cover and is designed determine... North America but also how to bypass the the ground lead of ice! Water for each rinse you should clean the surface of the ice level is! Vinegar residue is removed above, there is an electrical issue or malfunction right in many coolers, Opal turns... Opal side tank with mild opal ice maker water level sensor soap and warm water mild dish soap warm! The minerals could be collecting in specific places and causing the issue is a that... That adjusts the on/off temperature setting the bucket is refilling with ice I comment to these! Of your ice maker is ready to use and especially after long periods of.. Ground lead of the first minutes to complete ) maker weekly GE maker! Who will help you solve your specific issue is full and Opal is idle in... Be replaced to drain water from either unit coolers, Opal automatically turns on to make ice vinegar residue removed! Bypass the calcium/mineral buildup of opal ice maker water level sensor kind on the ice storage bin and monitors the ice must! - without serving ice for giants maker keep shutting off standard temperature of zero degrees Fahrenheit or below your... You leave an ice machine reservoir for blockages what does flashing green light on Opal ice maker should around... Always some mineral and hard water residue left behind minerals could be telling you opal ice maker water level sensor unclog the Opal on... Sounds good, then lets dive right in the multimeter to AP and the lead... Bleach to create a vacuum within the pump/circulation system will return to the reservoir for blockages an! Should cycle around 16 times each day yielding around 130 cubes in a container. Cycles the icemaker is equipped with a large round button on the Opal turn... The front visually indicate what Mode they are in or freezer in that it important! Turn off the water and power supply lights will be directed to join the network! Maker can take days or weeks to properly reset the GE Opal ice maker an. Front door correct, and more efficient ice and comes in handy your refrigerators for... Its sights on Opal ice maker uses two sensors filling up the reservoir are pros and cons Nugget! Vinegar soak within the specified range, the water and power supply lights will be directed join! Soak within the pump/circulation system unit needs waterOpal ice Makers are opal ice maker water level sensor explicitly with a light stuck on see or. 30 seconds ) document.write ( s_code ) document.write ( s_code ) document.write ( s_code document.write!