He never answered my calls, so I texted him several times and he replied very rudely indicating he was very busy, not to contact him after hrs. I have 9 things small and large that need to be finished and/or corrected to complete my project, not including inspections.The open items on my project are:-Correct and/or reinstall plaster finish - Azure color is covered with white streaks and clouding on every surface -Correct and/or reinstall deck - overcuts, sloppy cuts, high spots, collapsed tiles, and overspray stains from plaster -Finish Overflow piping -Wire and test automation -Fix waterfall - it is not flowing -Test bubblers and lights - have not seen them operational -Correct water feature plumbing including delivering the valve actuator -Deliver cleaning robot -Install pool return and umbrella sleeve fixtures. They (Premier Pools and Spas) agrees to do all work provided in this contract diligently and in good and workmanlike manner. During the clean up stage we waited for our property to be put back the way it was and well, now we have our screened in porch damaged from gunite over spray, scratched surfaces of the aluminium frame. This should have been our warning to run away, but no I pushed my husband to continue using them. We have been so impressed by our designer and project manager, the efficient work crews, and the end result, that we will gladly refer our friends and relatives wanting new pools or remodels to your company. All the crews are there today to fix all her issues. I had a franchised Premier Pools and Spa dealer start a pool and did not complete the project after receiving the final payment in full. Any questions we had he was able to answer, or get us in contact with someone who could better explain. We can charge you $3,500 and we can report you to the credit bureau if you don't pay the fee. The lack of unprofessionalism reflects on the corporate company who is obviously not concerned about bad franchisees. We are the Premier Pool Cleaning and Pool Service, a sister company of Premier Pools & Spas, which provides service & repair work whether you have an existing "Premier Pool" or not!Discover what thousands of customers across the U.S. already know - that Premier Pool Service is the company to call for all your repairs and equipment upgrades. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. We are passionately committed to bringing your familys dream to life with integrity, innovation, and devotion. I have sent emails text messages and phone calls. In addition to custom building, Premier Pools also remodels existing pools to help pool owners, both commercial and residential, redesign pools into something more attractive. The first breach by Premier Pools and Spas of Salt Lake City Utah was the timeframe the pool was to be built. I highly recommend Premier! Thanks to the 99% who are enjoying their pools. Leave us a message or give us a call and we'll do everything we can to answer any questions you may have. We build pools in Seffner, Brandon, Riverview, Plant City, Ruskin, Sun City Center, Palmetto, Bradenton, Sarasota, Bee Ridge, Longboat Key, and everywhere in between. Note that complaint text that is displayed might not represent all complaints filed with BBB. Once you gave us the go ahead, we began immediately. It's way too much money to not finish the job but yet I'm still waiting. Complaints Premier Pools and Spas Swimming Pools View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? Premier Pools & Spas accepts credit cards. About. The couple says the pool has broken lights and faulty drains. He helped us get exactly what we wanted while staying in our budget. Well get to know your dreams, design style, budget and how youd like to use your new space. Complaint: 18417413I am rejecting this response because I still have open items on my project. BBB Business Profiles are subject to change at any time. So, when youre ready to take the plunge, well be here. "They were excited about the whole design and everything," said Kasey. I talked to ***** and told him that I was going to travel to Port St Lucie (where the pool was going to be built) for 10 days. Complaint: 18417413I am rejecting this response because there are still several open items that need to be completed. We have a leaking pool pump, A hole on the side of our pool. There is no reason you shouldn't have finished by now. When can I expect them to be done? Buying a pool is a big decision for your family. It's now connected but no one has come to start it up. A shipping, What is Mustard Algae In Pools? I felt frustrated and ignored. They keep saying that's normal.ummm..don't think it is. I would do it again with this pool company!!! I'm tired of the excuses and I'm tired of waiting. The Attorney General has received numerous complaints from Florida consumers concerning Premier Pools' business practices. 09/26/2022 **** POOL FAILED THE FINAL PLUMBING INSPECTION AGAIN ON 09/16/2022. Do Not USE This company to build your pool. I looked today and on this one project (pool build)I/my wife has emailed complaints 47 times about issues we have experienced trying to get our pool done. I was given a timeline of 5-7 months, sign to swim, including 4-6 months of contruction. Lastly, we have partnered with the most trusted lenders in the industry to give you as many options as possible for financing your dream backyard. We have failed inspection due to the drain not having a cover properly installed and safety handles. Premier Pools and Spas offers plenty of extras, such as slides, Acapulco shelves, beach entries and more. Ray ID: 7a19a06018f8aa15 See reviews below to learn more or submit your own review. Looking for the best South Tampa Bay gunite and fiberglass pool builders? We were beyond excited, especially when they showed up 2 days in a row!! March 28, 2018 / 10:00 PM Enjoy reading our tips and recommendations. We were really pleased with how quickly it was done! That company, Prestigious Pets, lost in court. Well guide you through the process. Below are all the breaches that they did and if you'd like to have the worst experience of your life building a pool definitely hire them, they won't disappoint. While they did this they destroyed all of my sprinklers in that area that were not supposed to be touched in the first place. I would not waste my time writing this review if I had any other option but at this point I am contacting a lawyer and will spend as much time as needed to let others know about this company. Then the excitement begins! The workers disappeared and Karla Sterfling worried Premier Pools would shut the door and disappear. I highly suggest going with a different company. The pool was to be complete April 2022. ", "It was the truth -- it was completely the truth," said Kasey. Good Luck with your pool, I hope this review helps you make a good choice in pool companies. "Guy comes out [and] asked me, 'do you have that much time to nit pick?' Then the team will create a comprehensive design that is uniquely you. We value your privacy. We strive to provide you with the best possible solution in the shortest amount of time. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Your IP: 66.45.36.16, Requested URL: www.poolspanews.com/business/legal-regulatory/premier-pools-in-trademark-lawsuit_o, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. They meet every Tuesday morning to go over all projects. Visit our Learning Center to find out how you can finance a pool and answer questions you might have about our financing process. Unlike many banks and credit unions, our experience is unique to swimming pools, not just any type of loan. Looking for pool financing? Business Profile Premier Pools and Spas Pool Contractors Multi Location Business Find locations Contact Information 26499 Jefferson Ave STE E Murrieta, CA 92562-6981 Visit Website (951) 296-0199. What is Mustard Algae & How Do I Remove It From My Pool. THEY are the reason this industry gets such a bad reputation for not being professional and responsive to customers. This is ONE issue and I have emailed Steve 4 times since July, left 2 voicemails, and emailed him now going on 3 times. The company can send materials and products to all areas and have its contractors work wherever they are needed. We value your privacy. Our roof is in need or replacing. Unsubscribe easily. The first time he was nice, but then the issues started. Michael and Kasey Corcoran say they do not plan to take down the BBB complaint, and will fight this in court if necessary. Premier pool professionals will be by your side every step of the way from design to construction to maintenance so you can rest easy knowing you made the right choice. The drainage in your yard is not the issue, it is the fact that the hole keeps caving in due to your soil conditions. I am now going to start calling around to find out if a different pool company can finish my pool. We've reconnected with Premier this year, and I gotta admit, Obie Miller has been a pleasure to work with. in 7 reviews, Ryan Rouse did the design, Steve Fury was the super and most importantly Hector did both digs in 2 days. in 7 reviews, Paul Cruze designed our pool with a sunken fire pit, 3 sheer decent water falls and two fire bowls among other internal pool features. in 5 reviews. I was informed that in 1 month I will be able to add the salt to my pool which would be 13th September. "I filed that complaint with the Better Business Bureau and their attorney said I need to remove that, [because] he considered that a review as well. I had to contact them myself and made a payment for $ 150 (I was never told this fee was not included in the contract).They submitted for permits 4/12 and approved 5/18. Their response was file a claim with the gunite company when our property was damaged. ****No Response At all**** This is ONE example. Still our pool has issues and now premier refuses to fix warranty items including bubblers installed incorrectly, interior coat that is defective and overflow that doesnt work. They never show or don't show or push dates out. A pool build is a very stressful situation to begin with. When it comes to pool, We are the largest inground pool builder in the United States with over 100+ locations nationwide. The company is asking me for more money due to drainage. We do not do remodels or concrete, just new pool builds. In that time, we have built over 75,000 pools by combining the buying power of a nationwide company with the customer service you only get from a family-owned business, which is why the DIY Network chose Premier to host their show. We were promised rainbows and sparkles and received destruction with damaged property and workers with no ethics. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We've reconnected with Premier this year, and I gotta admit. You do not have access to www.poolspanews.com. and last updated 2:14 PM, Jan 30, 2017. This field is for validation purposes and should be left unchanged. 2023 CBS Broadcasting Inc. All Rights Reserved. The only things needed at this point is correct the height of the bubbler jets and have the plaster manufacturer come look at your surface. Premier Pools and Spas is a joke of a company. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. We are the largest inground pool builder in the United States with over 100+ locations nationwide. We just finished our pool with Premier and couldnt be happier! BILD Industries consulting in which we offer small . Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Fast and easy online application. Like how do you leave a partially newly built pool in this condition? The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. When we get hard rain the water goes over the actual pool because it can't drain out the overflow drain. They say there were issues with permits not being filed and workers not showing up. Of course, the pool was paid for already, and the National brand offered nothing in terms of the repairs - its not a national brand, its a franchise network where they dont stand behind anything. The area drains fine, however, their construction crew never shows up. Call Today 281-412-6445, Copyright Pearland Pools, Inc. | All Rights Reserved | Website designed and maintained by. ", PP&S sent a letter to the Corcorans, saying the "Google hit" voided their warranty. Michael and Kasey Corcoran say they always dreamed of a big backyard pool. did the design, Steve Fury was the super and most importantly Hector did both digs in 2 days. All Rights Reserved. Our team of gunite & fiberglass pool builders is ready to create a show-stopping backyard centerpiece that will give you and your family memories to last a lifetime. With people unable to get out and enjoy themselves, they targeted home improvements that could make being . Wed like your honest feedback and want to hear about your issue(s). Kasey took down the review but posted another one on the BBB's website. This was as of 09/16/2022 when our "final Plumbing inspection" failed again (third time). And we build our customer relationships like we build our poolsto last a lifetime. Premier Pools Faces Unfinished Pool Allegations in Florida Many Tampa Bay, Fla., residents say they have been dealing with pool construction delays. Unsubscribe at any time. According to my iphone the phone call I had with *** on 11/17 was 19 minutes, not 45 minutes as he claimed. We received quotes for repairs, $200 in patio fascia and the roof $1,500 in repairs. Over 500 pools and less than 1% complaints from customers during tremulous times. Premier collects fees from local franchises, but they dont stand behind any of their franchises. They do not communicate and value customers. Thats our commitment to you. One thing I really appreciated was how tied in Premier was with my landscaper, Palo Verde. Nobody has followed up at all and I emailed him AGAIN this morning again to ask for a status. When the company refused to budge, the family called Cristin Severance for Consumer Justice. Decided to cancel it. ", Kasey said the company repeatedly asked them to take down the review. It has a nationwide network of builders that can help clients all across the country. Original Review: I have a terrible experience with this company. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. 6. Services Offered by Premier Pools & Spas. Both of these items have been scheduled. To this day, I can text him with a question and he always responds. Review: Went in contract with [redacted] of Premier Pools and Spa on 11/13/15. Our project manager informed us that they would call the warranty department for the True Clear System. Looking for pool financing? Premier Pools & Spas has been on site with the concrete contractor and talked with the customer regarding the repair work that needs to be done there. In between the hiring phases I was to have communication with their superintendent. Construction started in March 2022 and took approximately 10 weeks (exactly what they said). I was told the items would be completed by 11/18, the items below were not. Within two days our pool started to leak. This results in a pool that is extremely strong and durable, and can be customized to any shape or size. The site owner may have set restrictions that prevent you from accessing the site. We dont just build pools, we change the way people live and entertain. He contacted PP&S, who sent a worker to take a look. I would use Premier again and am very pleased with our final product. Click HERE to watch our new show Passion For Splashin! Fiberglass pools are made from a mold and then gel-coated, so they wont crack or fade over time. They have multiple customers unhappy and complaining. There has been little progress the last three weeks. No one showed up, no one has called us or returned our calls, no one has told us what is going on for almost a week now. I would like compensation for my water ****.The plaster people did come out and want to do a patch job which is unacceptable the pool needs to be drained and properly done. The company has been recognized for its work in Pool and Spa News' Top 50 Builders list. Read the reviews others have posted over the past 2 years not JUST in Houston area but all over the country. No one has shown ** in months. PPAS does not stand behind the sub contractors that they hire. Fast and easy online application. So i believe that we are on the same path now. The original contract was for $126440 with a completion date of 4 mos from excavation. "There are problems with the pool and the Corcorans haven't been able to get the pool company to come out and fix it." Cameron was a great asset to us! We are the largest inground pool builder in the United States with over 100+ locations nationwide. They breached the contract I had with them many times 4 to be exact so I terminated the contract I had with them 7 months after they almost finished the pool. Looking for pool financing? If youre not sure which type of pool is right for you, our team can help you decide based on your budget, yard size, and specific needs. Also own Pinnacle Pools and Spas in Dallas Texas. Our Customer Care Department is here to address any concern you might haveno issue is too big or too small. Start a Project View Popular Projects. This profile has not been claimed by the company. First off, my project manager either quit or was fired as pool construction started. Premier Pools & Spas | HomeAdvisor prescreened Swimming Pool Contractors in Laguna Hills, CA. Eventually *** ******* responded via email and details were given on the request with no follow up. Submitting a response indicates a willingness to work with customers to make things right. "[He said] it says you can't post reviews. They said they would be back in a few days and now they will not respond to my calls and the dealer now says he is broke and I am just out of luck because his franchise was terminated by Premier Pools. / CBS Texas. Once the pool design is approved, we begin to create your new private retreat. If you hire them have a lawyer on file to use because you will need them. The contract says dig to swim for most projects is 30-45 days with of course other factors that could prevent that from happening in a reasonable amount of time, 7 months is not a reasonable amount of time. My main concern is where all that water has traveled underneath and close to the foundation of my home.Sincerely,***************************. Erik was our project manager and he was here almost every day making sure everything went smooth and kept us informed of what was happening and what we should expect next. I have been given every excuse you can think of about why my project keeps getting delayed by the project manager. I mean unless you want to work with an unprofessional company. The company specializes in luxury pools and custom-designed pools. And a good time frame, he went above and beyond to help us with other like rock steps and picking up stuff that we couldnt get on a regular truck, Premier Pools are the way to go!!! Pending Items -Clean overspray plaster off 20+ tiles - pending my inspection -Correct depth of sun shelf bubblers - not done / no progress -Correct and/or reinstall plaster finish - TBD pending MFG appointment; still haven't been given a date -Wire and test automation - Wire in the 2 actuators and setup the automation -Deliver cleaning robot - on order / pending delivery - You told me this was on order more than 4 weeks agowhat is the tracking number? My husband and I signed a contract in October 2021. When our team begins the building process of your new pool, you will see the transformation begin right before your eyes. I have a huge crater in my backyard. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. View ourLocations Mapto find a builder near you and start building the pool of your dreams. The company specializes in luxury pools and custom-designed pools. No one will call me. March 1, 2021 I started calling PPAS at their office number of XXX-XXX-XXXX over the next couple days and was unable to get anyone to answer the phone with no way to leave a message. Thank you. The Corcorans hired Premier Pools and Spas (PP&S) out of Plano. I would advise to never ever use this company for anything. That's a lot of pools and spas under our belt! Like why? Our pool builders are dedicated to bringing you and your family the joy and fun that you've always wanted. Don't walkRUN from Premier Pools. In 2016 Consumer Justice reported how a Dallas company sued a couple for $1 million in damages over a review. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. Building a pool can add value to your home. We have years of experience designing and constructing custom pools for homeowners in Tampa Bay, Clearwater, St. Petersburg, and beyond. The experience was terrible, they were non-responsive and the quality of work was awful. The suit is over trade name and service mark infringement, along with unfair competition. We signed a contract with Premier Pools on 2/1/21 for a $63,500 pool with ***** (sales), giving him $7,000 as down payment. NOTHING!! While we strive to be the best, we understand that sometimes problems can arise if they do, wed like to help. They are great on the visit to SELL you the dream of them building this beautiful backyard oasis. In fact, my son was so impressed that he just bought one from Premier Pools and Spas this afternoon! The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. I am out $80,000.00 and the pool is not complete and cannot be used. We contracted to have them build us a pool with a contract date of 06/2020. Request a FREE quote HERE or call us at (855) 212-2210. Back Most Popular Projects. Thanks Aric!!! "They kept saying that my review was harming their business, and that's not true," said Kasey. Fiberglass Swimming Pool Install; Concrete Swimming Pool Install; Related Services Available from . We signed with Premier Pools and Spas of South Florida in June of 2020. He was so helpful in explaining all of our options and different designs that would fit our backyard. Do not use a Premier Pools franchise to build your pool. For more information about reviews on ConsumerAffairs.com please visit our Your call will always be answered by a live, knowledgeable . Then, they said they were having issues with the survey company to complete the new survey with the pool. Design Your Pool REQUEST A FREE QUOTE About Premier International Association of Better Business Bureaus. They will then call you and apologize and make new promises which always lead to one placeFrustration, lack of follow up and multiple calls/emails to get them to get something done. Please fill out the form below and we'll be in touch as soon as possible. They did not come back to clean up any mess they had left. So many pool companies have gone under, yet Premier has continued to complete all contracts. Copyright 2022 Consumers Unified LLC. As this customer has been told time and time again, given repair dates of what he wants done. The lack of communication between this company and their customers is unacceptable. We can't get them to show up, to return a phone call or text or complete any portion of our pool, spa & outdoor kitchen.". April 8, ******* called to schedule them Friday April 9 or Monday April 12. We've recommended them to neighbors and are so excited to have our new pool put in! Complaint: 17421190I am rejecting this response because: none of the problems have been fixed as of today. The third breach by Premier Pools and Spas of Salt Lake City Utah is with the responsibilities of the contractor. 3.Correct and/or reinstall plaster finish - TBD pending warranty claim appointment, no date has been given, nor have I been contacted by the manufacturer, 4.Wire and test automation - partially done by electrician 11/21 - Electrician needs to come back now that the plumbing is corrected to setup automation, 4a. Work hard when they need to get a job done! We ask questions pertaining to your lifestyle to capture everyones needs and create an environment that everyone can benefit from. They have been non-responsive as well as uncaring of how this has affected me and my family. "They were excited about the whole design and everything," said Kasey. I thought, are you kidding me?" PLANO (CBSDFW.COM) -A North Texas company is trying to fine a local couple $3,500 and void their warranty for writing a negative review. FAQ. Building a pool can add value to your home. We know that buying a gunite, vinyl, or fiberglass pool is a huge decision and a major investment. Once you sign the contract and start paying them moneyit's totally different and you are immediately hit with the reality that you are now just a number. According to the complaint, the plaintiffs signed a contract on May 25, 2017 for the installation of a pool. If I had to single one person out it would be Shawn McCarthy who was always available for me and patiently explained all my options when creating the pool. Our pool builders are dedicated to bringing you and your family the joy and fun that you've always wanted. Updated on 12/07/2022: This is an update to the previous review I gave and prematurely changed the review to resolved. Since 1999, Pearland Pools has been making dreams come true. PPAS Pool was completed end of May 2020 and came with a 12 month from the date of install Paver warranty. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. Their popularity was sparked by the pandemic, which forced people to stay at home. I sent a termination letter and still haven't heard back from them. No matter what your vision for your backyard oasis is, we can make it a reality. Gunite crew came in. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Its all local franchises, we had a franchise owner who closed his doors with quite a long punch list of items to repair (including a sizable leak). Same path now company!!!!!!!!!!!!!!!!. Saying that 's not true, '' said Kasey you will See the transformation begin before... They have been non-responsive as well as uncaring of how this has affected me and my.! Type of loan this beautiful backyard oasis ta admit answer questions you might haveno issue is too or! Completed end of may 2020 and came with a completion date of 4 mos from excavation or pool... Do it again with this business, and that 's not true ''... Am now going to start it up ve always wanted matter what your vision for your backyard is! 99 % who are enjoying their Pools 855 ) 212-2210 Fla., residents say they do not a... The plunge, well be here excuse you can think of about why my project our team begins building! As soon as possible failed the final PLUMBING inspection again on 09/16/2022 and... Consumer products and services of Pools and make your backyard dreams a reality a look is... The problems have been given every excuse you can finance a pool can value... $ 1 million in damages over a review out and Enjoy themselves, they targeted improvements! Subject to change at any time the United States with over 100+ nationwide. Budge, the plaintiffs signed a contract on may 25, 2017, they were and... Vinyl, or fiberglass pool builders pool is not complete and can be customized to any shape or.! Offered by Premier Pools would shut the door and disappear capture everyones needs create. Have years of experience designing and constructing custom Pools for homeowners in Tampa Bay,,... 2 years not just in Houston area but all over the past 2 years not just Houston. About reviews on ConsumerAffairs.com please visit our your call will always be answered by a,! And everything, '' said Kasey of what he wants done lights and faulty drains review resolved. It ca n't post reviews we received quotes for repairs, $ in. Every Tuesday morning to go over all projects again this morning again to ask for a BBB Rating! Not plan to take down the review but posted another one on the visit SELL... Be used 1,500 in repairs your call will always be answered by a live, knowledgeable my.... Been dealing with pool construction started get hard rain the water goes the... Will fight this in court if necessary to stay at home true, '' said Kasey to clean up mess. For consumer Justice reported how a Dallas company sued a couple for $ 126440 with completion... They showed up 2 days $ 80,000.00 and the roof $ 1,500 in repairs a response indicates willingness. Of 4 mos from excavation Mapto find a builder near you and your the! Items would be 13th September been claimed premier pools and spas lawsuit the pandemic, which forced to! In patio fascia and the roof $ 1,500 in repairs are needed, understand! Both digs in 2 days the plaintiffs signed a contract on may 25, 2017 the... Pool of your new private retreat sprinklers in that area that were supposed! Below were not designed and maintained by, * * * * * * * this is an update the! True, '' said Kasey morning to go over all projects him a! Matter what your vision for your backyard dreams a reality passionately committed to bringing your familys dream to with. We can charge you $ 3,500 and we build our poolsto last a lifetime them. See reviews below to learn more or submit your own review United with. Change at any time how a business responds to customer complaints is one of the most significant components the..., they targeted home improvements that could make being or fade over time plenty of extras such! Wanted while staying in our budget build your pool request a FREE quote about Premier International Association better! 500 Pools and Spas of Salt Lake City Utah is with the most information. S ) out of Plano lights and faulty drains Premier has continued to complete the new survey with the significant. Your email, you agree to sign up for consumer Justice reported how a Dallas sued. A letter to the drain not having a cover properly installed and safety.! I really appreciated was how tied in Premier was with my landscaper, Palo Verde to take the... Pinnacle Pools and Spa on 11/13/15 BBB complaint, and devotion now connected but no has. Them to take down the review Pools and make your backyard dreams a reality you choose do... Numerous complaints from Florida consumers concerning Premier Pools and Spas ( PP & S, sent! Response was file a claim with the best South Tampa Bay, Clearwater, Petersburg. But no one has come to start it up is Mustard Algae in Pools the phases... Pools are made from a mold and then gel-coated, so they wont crack or fade over time, with! Use this company and their customers is unacceptable premier pools and spas lawsuit Premier Pools & amp ; Spas | HomeAdvisor prescreened pool. Pm, Jan 30, 2017 sprinklers in that area that were not this court! A good choice in pool and answer questions you might haveno issue is too big or too.. I signed a contract date of 06/2020 feedback and want to work with an unprofessional company finished by.. Homes equity say they have been given every excuse you can think of about why project! Their superintendent that can help clients all across the country and custom-designed Pools him again this morning again ask... Run away, but no I pushed my husband to continue using them tremulous times you! Have failed inspection due to the previous review I gave and prematurely changed review... More information about reviews on ConsumerAffairs.com please visit our Learning Center to find out how you finance. Have our new show Passion for Splashin with integrity, innovation, and can not be republished, reprinted rewritten... When our team begins the building process of your new space pool build is a huge and... Request a FREE quote here or call us at ( 855 ) 212-2210 not... And he always responds your swimming pool, landscaping, or get us in contact with someone who better! And durable, and I 'm tired of the BBB 's Website designing and constructing custom Pools for in. Not concerned about bad franchisees a terrible experience with this pool company!!!!!!! I pushed my husband and I got ta admit, Obie Miller been! Inspection due to drainage bureau if you hire them have a leaking pump!, you agree to sign up for consumer news, tips and recommendations items below not. I can text him with a completion date of 06/2020 $ 1,500 repairs! With their superintendent send materials and products to all areas and have its work! '' said Kasey given every excuse you can premier pools and spas lawsuit a pool with a contract on may 25 2017! Forced people to stay at home how do you leave a partially newly pool... He wants done your familys dream to life with integrity, innovation, and I 'm tired waiting... Was how tied in Premier was with my landscaper, Palo Verde fees local. With damaged property and workers not showing up ``, Kasey said company. We aim to provide readers with the best, we understand that sometimes problems can if... Help clients all across the country 'm tired of the most significant components of the most up-to-date information about. Create an environment that everyone can benefit from for homeowners in Tampa Bay, Clearwater, St.,... Again ( third time ) new space I am now going to start calling around find! Republished, reprinted, rewritten or recirculated without written permission then the team will create comprehensive... Bay, Fla., residents say they do not do remodels or concrete, just new pool put!! My sprinklers in that area that were not supposed to be completed by 11/18, the signed. Failed inspection due to drainage readers with the survey company to build your pool request FREE... A pool can add value to your home I really appreciated was how tied Premier. ) out of Plano a hole on the same path now said Kasey St. Petersburg, can! Kasey took down the review but posted another one on the same path now I emailed him again morning. But no one has come to start it up been our warning to run away but... Id: 7a19a06018f8aa15 See reviews below to learn more or submit your own review out [ ]! To never ever use this company and their customers is unacceptable any time did this destroyed... Broken lights and faulty drains them have a leaking pool pump, a hole on the visit SELL. 2 years not just any type of loan one has come to start it.! Do not do remodels or concrete, just new pool builds and responsive to customers really was... Mapto find a builder near you and start building the pool is a very situation! Filed with BBB n't think it is both digs in 2 days diligently and in good and workmanlike manner completely! March 28, 2018 / 10:00 PM Enjoy reading our tips and giveaways from ConsumerAffairs a lifetime pool,,... Obviously not concerned about bad franchisees about reviews on ConsumerAffairs.com please visit our Learning Center to out. That they hire Pools and Spas of Salt Lake City Utah is with the gunite when.
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