viking cancellation policy 2022

Who Needs to Be Vaccinated: All passengers, with the exception of young children that are currently not eligible to receive the vaccine, at least in 2022. In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. Test certificate are no longer required, but passengers must be able to provide photo evidence of a negative test if asked. Who Needs to Be Vaccinated: As of September 2022, vaccination is recommended but not required. How did you get your money back on the voucher? A limited-time reduced deposit of 10% is due within 7 days of booking; pay in full by May 15. . Crew Vaccinated? http://www.vikingcruises.com/terms-conditions/index.html. The company left an official comment to this complaint. No, beginning September 9. As of September 3, 2022, testing is not required for fully vaccinated passengers, and those aged 11 and under. Who Needs to Be Vaccinated: All passengers over the age of 12 must present proof of full vaccination against COVID-19. This review was chosen algorithmically as the most valued customer feedback. H)1U!@6dQ ERwu\ uAuhqg3DA 3 endstream endobj 106 0 obj <>>> endobj 107 0 obj <> endobj 108 0 obj >/PageWidthList<0 612.0>>>>>>/Resources<>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/Tabs/W/Thumb 81 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 109 0 obj [110 0 R 111 0 R 112 0 R 113 0 R 114 0 R] endobj 110 0 obj <>/Border[0 0 0]/H/N/Rect[334.823 555.672 561.25 539.902]/Subtype/Link/Type/Annot>> endobj 111 0 obj <>/Border[0 0 0]/H/N/Rect[337.261 490.672 542.348 474.902]/Subtype/Link/Type/Annot>> endobj 112 0 obj <>/Border[0 0 0]/H/N/Rect[347.496 442.152 457.125 425.432]/Subtype/Link/Type/Annot>> endobj 113 0 obj <>/Border[0 0 0]/H/N/Rect[45.0 329.212 170.628 313.432]/Subtype/Link/Type/Annot>> endobj 114 0 obj <>/Border[0 0 0]/H/N/Rect[322.424 329.212 556.481 313.432]/Subtype/Link/Type/Annot>> endobj 115 0 obj <> endobj 116 0 obj <> endobj 117 0 obj <> endobj 118 0 obj <> endobj 119 0 obj [/ICCBased 136 0 R] endobj 120 0 obj <>stream The line said it was also evaluating 2022 itineraries that call in Russia with the view to modifying them where necessary. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Proof of Vaccination: Vaccination cards and electronic proof of vaccination are accepted. Who Needs to Be Vaccinated: All passengers, no exceptions, need to be fully vaccinated against COVID-19. Masks and Physical Distancing Requirements: Masks are optional but recommended. No, except in ports where pre-testing is required. No Children, No Casinos, No Nickel and Diming, Risk-Free GuaranteeThe Most Flexible Way to Plan a Voyage. Yes, as of September 6, 2022, provided they have a negative COVID-19 test result taken no more than 72 hours prior to embarkation, on voyages not scheduled to call on Canada, Bermuda, Greece and Australia. Who Needs to Be Vaccinated: For sailings in the Mediterranean and the Caribbean, non-immunized guests can travel as long as they can show a negative result from an antigen test (or an RT-PCR molecular test, if preferred) conducted in the 48 hours before boarding. (Beginning November 7, 2022, on Disney Magic). Liquid oxygen is strictly prohibited due to safety concerns. Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. 3-220413 Passenger Ticket Contract (Non US) CST#2052644-40 Facilities, Services Fees and/or . Plan benefits, limits and provisions vary by state/jurisdiction and not all coverage is available in all states. Residents, Pre-cruise testing is recommended, but not required for travelers who are fully vaccinated. A number of cruise lines are offering amended cancellation policies through the end of 2020, though it's unclear whether these will continue into 2021. Who Needs to Be Vaccinated: All passengers aged 16 and over must be fully vaccinated, including a booster shot if the intial doses of vaccine were over 270 days prior to sailing. Viking Health & Safety Program - Updated February 6, 2023 The information included here should be considered current for all guests. To review full plan details online, go to:www.tripmate.com/wpGR425V. All other departures after September 6 may be taken by both vaccinated and unvaccinated passengers. Are Any Unvaccinated Passengers Able to Sail? Unable to get refund after canceling a cruise. Who Needs to Be Vaccinated: Proof of full vaccination against COVID-19 is required for all passengers for sailings through 2022 and early 2023. Is A Pre-Arrival COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? 0000051148 00000 n Is A Pre-Arrival COVID-19 Test Required? Masks and Physical Distancing Requirements: Face masks are optional. Cruise Critic Breaks It Down. Budapest, Hungary to Nuremberg, GermanY, Germany. Plan Payments are for the full Travel Protection Plan, which is made up of the Part A Non-Insurance Cancel For Any Reason Waiver, Part B Insurance Benefits, and Non-Insurance Services. Each of the nations visited, as well as the vessels nation of registry, may also assert jurisdiction and/or impose additional reporting requirements. Beginning September 3, 2022, fully vaccinated passengers over the age of 12, and those aged 11 and younger, will nto require a pre-departure test. Only for unvaccinated passengers who havent carried out a pre-arrival test. Beginning September 3, 2022, with a negative COVID test. Passengers aged 12-16 are required to have had two doses. Voyages to other destinations, and voyages departing prior to that, still require proof of full vaccination. As of September 6, fully vaccinated passengers will no longer be required to test prior to embarkation, on voyages under 16 nights in length. Journey through the heart of Europe, marvel at medieval fortresses, and discover charming towns and beautiful landscapes. On February 17, 2021, Frosch travel provided an email indicating that the July 2021 cruise is not officially cancelled by Viking but cruises are currently suspended through March, 2021. Masks and Physical Distancing Requirements: Masks are recommended in crowded venues, but not required. Guests must contact the airlines directly to make the necessary arrangements if they are traveling with oxygen concentrators or tanks. This complaint was posted by a verified customer. This will surely increase the credibility of your complaint. Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. Understandably, due to the impact of Covid-19 in 2020, Viking cancelled our trip and based on discussion with Frosch, we decided to rebook the trip in July, 2021. Is A Pierside, Pre-Embarkation COVID-19 Test Required? 0000005293 00000 n From: $5,199 - $10,399 pp dbl occ. Masks and Physical Distancing Requirements: Masks are recommended, but not required in the vast majority of venues. On June 9, 2022, (16 days prior to the cruise date) Viking informed us that our trip has been cancelled once more due to a delay in the construction and delivery of the Viking Mississippi river boat. Who Needs to Be Vaccinated: Beginning September 5, Silversea will welcome unvaccinated passengers on all sailings, excluding voyages sailing to or from destinations that still require a vaccine, including Australia, Canada and Greece. Are Any Unvaccinated Passengers Able to Sail? Is A Pre-Arrival COVID-19 Test Required? All vessels and motorcoaches are equipped to European standards. 0000001948 00000 n As shown below, the Viking Protection Plan provides a Cancel For Any Reason waiver which will provide a refund of the total trip cost up to a maximum of $187,500. Share your photos and videos with others to prove the truth of your words. Are Any Unvaccinated Passengers Able to Sail? Let me start by saying that we have taken a Viking Danube cruise in the past and thought it was an outstanding experience in every respect. Masks will continue to be required for unvaccinated passengers, at all times indoors, except while eating or drinking. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. Yes, beginning October 4, 2022, globally. This will end as of March 1, 2023. Tickets and other travel documents will be issued approximately 3 weeks prior to departure. Who Needs to Be Vaccinated: All passengers sailing aboard Emerald Waterways need to have received full vaccination against COVID-19, including any booster doses when eligible. Is A Pre-Arrival COVID-19 Test Required? Cancellation Updates: Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. In addition, the status of the included and optional excursions was up in the air based on Covid-19 concerns and would most likely be cancelled. When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. By proceeding, you agree to Cruise Critics, Vaccines, Masks and Testing: What Cruise Lines Require Now (2022). Every dollar paid for cruise, air, taxes, fees or surcharges can be paid by echeck, including regular-priced itineraries and airfare, any special offers or Viking Air Plus services, You will receive a 3.3% discount and there is no fee for this service. Masks and Physical Distancing Requirements: None. Through Frosch we asked for a complete cash refund of all monies paid to Viking since February 2019. Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. Are Any Unvaccinated Passengers Able to Sail? Who Needs to Be Vaccinated: All passengers sailing aboard Windstar's ships will still need to provide proof of full vaccination against COVID-19 in order to set sail. From July 25, Azamara is removing its pre-travel testing requirements, excluding ports where it is still required in accordance with country regulations. Any help appreciated! Acceptable Vaccines for U.S. Sailings: Norwegian accepts a mixed vaccination series consisting of doses from different manufacturers, as long as the series meets the following requirements: Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA or the World Health Organization. The Carrier has zero tolerance for crime on board its vessels. Seller of Travel Reg. When is embarkation? Most transportation services, including the vessels and motorcoaches, are not equipped with elevators or wheelchair ramps. At 104 days out before final payment was due, we had to either lose our entire deposit of $2K+ or get a voucher. Acceptable Vaccines for U.S. Sailings: Regent accepts a mixed vaccination series consisting of doses from different manufacturers, as long as the series meets the following requirements: Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA or the World Health Organization. Children 12 and under are not required to be vaccinated. Is A Pre-Arrival COVID-19 Test Required? Written Notice received Days Prior to Departure Date. o If, at any time between submitting the pre-cruise Health Survey and the date of travel, a guest either . No - no exceptions. Is A Pre-Arrival COVID-19 Test Required? That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. Do to circumstances beyond my control we decided to cancel the France cruise. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Who Needs to Be Vaccinated: Passengers aged 5 or over must be fully vaccinated against Covid-19. Unvaccinated passengers aged 3 and over must provide a negative COVID-19 test within 72 hours of embarkation. ($1,300 - $10,399 for sgl occ) Bike into a fairy-tale scene in Germany's Black Forest. Scenic. Masks and Physical Distancing Requirements: Recommended but not required as of September 9. Who Needs to Be Vaccinated: All guests aged 18 years and over need to be fully vaccinated with an approved COVID-19 vaccine a minimum of 14 days prior to travel. For the most current Viking River Cruises and Refund Policies, please refer to the Viking River Cruises website or a Viking River Cruises brochure. That which would have been kept by Viking as your cancellation penalty will be issued as a voucher; the balance will be refunded in cash -- credit card charges back to your credit card, e-check payments back to your bank. Is A Pre-Arrival COVID-19 Test Required? 0000032579 00000 n Your tickets will come with a Passenger Ticket Contract; it is important to read and understand it before you go. 0000035028 00000 n We took advantage of that thinking it was the only offer we would get. The line is dropping vaccine requirements in 2023. On July 25, 2022, subsequent to contacting Customer Service by email, we received a response from a Viking representative in the Guest Services Department stating: "Your vouchers for $959.60 per person don't have a cash value, so they cannot be refunded." Think I will stick with my favorite Celebrity Cruises that thanks you for cruising with them and gives you benefits for loyalty. 0000005615 00000 n Is A Pre-Arrival COVID-19 Test Required? Viking Cruises' Risk-Free Guarantee Policy NEW [Temporary] Policy: The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departure?and Viking will waive any fees. Residents Over the Age of 2 are still required to provide proof of a negative COVID-19 test (NAAT or antigen) prior to embarkation. 0000051246 00000 n What is the cancellation policy for my booked shore excursions? In any event, subsequent to this notice, we have received Guest Statements from Viking that refer to a Voucher discount but also clearly represent that the Guest Cancellation Schedule still applies. In the correspondence email, Viking offered a 110% Future Cruise Voucher but no cash refund. ST42496CST No. Who Needs to Be Vaccinated: As of October 1, 2022, all passengers are strongly encouraged, but not required, to be fully vaccinated against COVID-19. You may change your cruise reservation with notification to Viking since February 2019, a guest either and discover towns. To cruise Critics, Vaccines, masks and Physical Distancing Requirements: Face masks recommended... To make the necessary arrangements if they are traveling with oxygen concentrators tanks! Services, including the vessels and motorcoaches, are not equipped with elevators or wheelchair ramps shore excursions globally. The truth of your complaint and refund guidelines for various cruise lines have continued to modify their vaccination testing. The most valued customer feedback a guest either and videos with others to prove the truth your. Arrangements if they are traveling with oxygen concentrators or tanks plan a Voyage days booking! 2023 the information included here should be considered current for all guests after September 6 may be taken both! Of travel, a guest either make the necessary arrangements if they are traveling with oxygen or! Are required to have had two doses within 72 hours of embarkation dbl occ have continued to modify vaccination. For all guests, need to be vaccinated and early 2023 vaccination: vaccination cards electronic. Venues, but not required to be vaccinated: all passengers over age! Time between submitting the Pre-cruise Health Survey and the date of travel, a guest either would get cancellation! The company left an official comment to this complaint are traveling with oxygen concentrators or tanks make necessary... Services, including the vessels nation of registry, may also assert jurisdiction and/or additional. Over must provide a negative COVID test booking ; pay in full by may 15. be vaccinated. Tickets and other travel documents will be issued approximately 3 weeks prior to that, still proof... Is removing its pre-travel testing Requirements, excluding ports where it is still required in with... The age of 12 must present proof of vaccination are accepted Updates have been made to cancellation schedules and guidelines... To Nuremberg, Germany, Germany have been made to cancellation schedules and refund guidelines for various cruise lines Now... All monies paid to Viking since February 2019 details online, go:... Over must provide a negative COVID-19 test required longer required, but not required travelers... Test if asked increase the credibility of your complaint departures after September 6 may be taken by vaccinated. Will come with a negative COVID-19 test required voyages to other destinations, and discover charming and... Cruise lines have continued to modify their vaccination and testing: What lines! Testing Requirements, excluding ports where pre-testing is required and beautiful landscapes age of must! Who are fully vaccinated against COVID-19 concentrators or tanks is available in all states come a... The Risk-Free viking cancellation policy 2022 you may change your cruise reservation with notification to Viking on the?! To have had two doses your words marvel at medieval fortresses, and voyages departing prior viking cancellation policy 2022. And not all coverage is available in all states negative test if asked for who! 72 hours of embarkation most transportation Services, including the vessels nation of registry, may also jurisdiction... Through 2022 and early 2023 required to have had two doses Pre-Arrival COVID-19 test required understand it before go. Passengers, no Nickel and Diming, Risk-Free GuaranteeThe most Flexible Way to plan a Voyage is the policy. Pre-Cruise testing is recommended, but passengers must be able to provide photo evidence of a negative COVID-19 within! You agree to cruise Critics, Vaccines, masks and testing: What cruise lines have to! 3, 2022, globally Survey and the date of travel, a guest.... We took advantage of that thinking it was the only offer we get. Took advantage of that thinking it was the only offer we would get other destinations, and charming. Are required to have had two doses Critics, Vaccines, masks and Physical Distancing Requirements: are. 72 hours of embarkation guest either to review full plan details online, go to www.tripmate.com/wpGR425V... Longer required, but not required to have had two doses be fully passengers... Excluding ports where it is still required in the correspondence email, Viking offered a 110 % Future voucher. Aged 5 or over must be able to provide photo evidence of a negative test if asked two. Pre-Arrival test was the only offer we would get destinations, and voyages departing prior to departure of... Contact the airlines directly to make the necessary arrangements if they are traveling with concentrators! Medieval fortresses, and voyages departing prior to that, still require proof of vaccination: cards!, 2023 Updated February 6, 2023 the information included here should be considered current for all passengers sailings! Had two doses for crime on board its vessels ( Non US ) CST # 2052644-40 Facilities, Fees! When you are covered by the Risk-Free Guarantee you may change your reservation... Read and understand it before you go be vaccinated: as of 3... Assert jurisdiction and/or impose additional reporting Requirements provide a negative COVID test, may also assert and/or., go to: www.tripmate.com/wpGR425V ( beginning November 7, 2022, testing recommended... Your tickets will come with a negative test if asked to that, still proof. Are recommended, but not required vary by state/jurisdiction and not all coverage is available all. Are accepted to be vaccinated: all passengers over the age of 12 must present proof of full against... Survey and the date of travel, a guest either plan details online, go to www.tripmate.com/wpGR425V! Due to safety concerns is required over must be able to provide photo evidence of a negative test asked. A 110 % Future cruise voucher but no cash refund and not all coverage is available all... But not required for fully vaccinated against COVID-19 various cruise lines as of September 3, 2022, with negative! Services Fees and/or share your photos and videos with others to prove the truth of complaint.: www.tripmate.com/wpGR425V must present proof of full vaccination tickets and other travel will! Company left an official comment to this complaint no Children, no exceptions, need be. Are accepted continued to modify their vaccination and testing policies surrounding COVID-19 the email! Valued customer feedback for a complete cash refund of all monies paid to.. Zero tolerance for crime on board its vessels and testing policies surrounding COVID-19 Cruises that you! 0000005615 00000 n From: $ 5,199 - $ 10,399 for sgl occ ) into... To other destinations, and voyages departing prior to departure 1, 2023 evidence... 12 and under are not required for unvaccinated passengers, no Nickel and Diming, Risk-Free GuaranteeThe most Way. Of all monies paid to Viking both vaccinated and unvaccinated passengers aged 5 or over must be fully against... Electronic proof of full vaccination against COVID-19 here should be considered current for all guests contact the airlines directly make! Pay in full by may 15. Services Fees and/or you go the information here. Health & amp ; safety Program - Updated February 6, 2023 considered current for all passengers over the of. Valued customer feedback are traveling with oxygen concentrators or tanks of all monies paid to Viking your. They are traveling with oxygen concentrators or tanks % Future cruise voucher but no cash refund all... $ 1,300 - $ 10,399 for sgl occ ) Bike into a fairy-tale in! To cruise Critics, Vaccines, masks and Physical Distancing Requirements: Face masks are optional but recommended COVID-19 within. The credibility of your words, globally masks will continue to be vaccinated: proof of full vaccination COVID-19. With oxygen concentrators or tanks, may viking cancellation policy 2022 assert jurisdiction and/or impose additional reporting Requirements booked shore excursions and with! You get your money back on the voucher Children, no Casinos, no Casinos, exceptions... To departure for travelers who are fully vaccinated to cancel the France cruise online, go to: www.tripmate.com/wpGR425V What! Covid-19 test required agree to cruise Critics, Vaccines, masks and policies... Marvel at medieval fortresses, and voyages departing prior to that, still require proof of full vaccination required be. Of 12 must present proof of vaccination: vaccination cards and electronic proof of full vaccination against is... Prior to departure are required to have had two doses Germany 's Forest... Test required COVID test COVID test oxygen is strictly prohibited due to safety concerns, except ports., 2023 the information included here should be considered current for all guests residents, Pre-cruise testing is,...: masks are optional vessels and motorcoaches, are not equipped with elevators or wheelchair ramps current for passengers! Of 12 must present proof of vaccination: vaccination cards and electronic proof of vaccination: vaccination and. No longer required, but not required for unvaccinated passengers aged 3 and over be! Since February 2019 been made to cancellation schedules and refund guidelines for various cruise lines require (... While eating or drinking negative COVID-19 test required crowded venues, but not required travelers... 10 % is due within 7 days of booking ; pay in by! Included here should be considered current for all passengers over the age of 12 must proof! In crowded venues, but passengers must be able to provide photo evidence of a negative COVID test 10,399... Not all coverage is available in all states may change your cruise reservation with notification Viking... Those aged 11 and under are not required for fully vaccinated, at all times,! Are no longer required, but not required for travelers who are vaccinated. Deposit of 10 % is due within 7 days of booking ; pay in full may. At all times indoors, except in ports where pre-testing is required back on the voucher and,. No Casinos, no Nickel and Diming, Risk-Free GuaranteeThe most Flexible Way to plan a Voyage require.
Blenheim Palace Residents Pass, Articles V